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The official line at CLAIR is that if you have a mental health issue, you are instructed to contact your CO and/or a mental health professional.
I want to talk to someone Contracting

Organization (CO)

Prefectural

Advisor (PA)

Self Support

Group Leaders (SGLs)

Peer

Support Group (PSG)

TELL
Can I be

anonymous?

No
Depends
Depends
Yes
Yes
Who

provides this service?

CO
Prefecture or City
CLAIR
National AJET
A Tokyo based
nonprofit org
What can I

discuss using this service?

Anything
Work
matters,
contracts
Anything
Anything
Anything
What

languages is this provided in?

Depends
English
Chinese
French
German
Korean
Portuguese
Russian
Spanish
English
English
What time is

this available to me?

Work
hours
Work hours
*Anytime
during emergencies
Outside of work
hours
20:00-07:00
Nightly
09:00-
23:00
Daily
What is the

phone number?

Varies
See PAs for details
See CLAIR
newsletter or
call JET Line for
details
050-5534-5566

Toll free

03-5774-0992



Contracting Organisations (COs)Edit

The CO is the JET’s employer and has experience dealing with JET issues. COs are available during working hours and may be available after hours, depending on the relationship.


JET LineEdit

This service is provided by CLAIR. The calls are answered by the Programme Coordinators (PCs) who have had experience on the JET Programme. Conversations are confidential and callers can remain anonymous.


Peer Support Group (PSG)Edit

Provided by National AJET, PSG consists of 30 volunteers who are current JET Programme participants. PSG is the only English language listening and referral service available exclusively to JETs throughout the night. PSG is available from 8pm until 7am, 365 nights a year. Current JETs with at least one year of experience on the JET Programme receive in-house training and help callers generate their own solutions and/or suggest appropriate referrals. Callers first call the PSG at 0120-437-725 and listen to a recorded message that contains the volunteer’s home phone number. Callers then hang up and call the volunteer directly. The very method of contacting PSG provides complete anonymity to callers and all volunteers sign a confidentiality agreement.


Self-support Group Leaders (SGLs)Edit

Organised by CLAIR, SGLs consist of 14 volunteers who are current JETs. SGLs provide PA-style support and counselling to JET participants whose native language is not English. SGLs are available in 7 languages: Chinese, French, German, Korean, Portuguese, Russian, and Spanish. As SGL tasks are in addition to their duties for the JET Programme, JETs are encouraged to contact SGLs outside of work hours. SGLs receive the same training as PAs and attend the same counselling training seminars. SGLs are contacted directly, with contact details published in the CLAIR newsletter and available through the JET Line.
Due to the comparatively small number of JETs each SGL must care for, it may be difficult for a JET to access their SGL anonymously.


Tokyo English Life Line (TELL)Edit

TELL is completely independent of the JET Programme and the Japanese government. TELL is a volunteer-run service provided by a Tokyo-based nonprofit organisation. Any English speaker in Japan can call in for free telephone counselling and information. English speaking volunteers can be contacted at 03-5774-0992 daily from 09:00-23:00. Volunteers undergo a 12-week in-house training program before taking calls. Callers remain anonymous.


The Role of Your PAEdit

Wakayama Prefecture has three Prefectural Advisors (one Japanese and two Programme Participants) who receive training from professional counselors twice a year. The role of the PA is to help JETs deal with problems and provide referral services.
The Prefectural Advisors can provide the following:

  • Information regarding living and working in Japan (ie, medical services, immigration procedures, insurance systems, etc).
  • Information regarding JET Programme procedures and contract issues.
  • Help to JETs and Contracting Organisations in working through any difficulties which they might have.
  • Full cooperation in the event of an emergency.

The PAs are here to help YOU! If you have a problem, no matter how small, don’t suffer in silence. All too often JETs put off contacting their PAs until the situation gets out of hand and becomes much more difficult to solve for all parties involved. Please see General PA for contact info.


CONFIDENTIALITYEdit

PAs must observe strict confidentiality. They must receive permission from the JET before they can discuss their case with a third party. They cannot mention the details of a counseling case in any manner which might allow the JET to be identified.


HOWEVER.........Edit

In the event of an emergency (life and death and/or abuse) the PA must act in the JET’s best interest, even if doing so involves a breach of confidentiality. As well, if the PA receives any information pertaining to illegal activities by a JET Participant, such as drug possession/trafficking, intent to commit theft, murder, etc., then the PA is bound by law to report the information to the appropriate authorities.


Other support GroupsEdit

The Dawn Center The Dawn Center is a Women's Center run by Osaka Prefecture that offers a variety of counseling services: "personal counseling" by specialized women counselors, "support groups" for women with similar problems in order to support each other (in Japanese, English and Chinese), and "telephone counseling" for those who cannot come to the Dawn Center. Health consultation, legal advice, and programs on self-assertion for women and understanding human relationships are also available.

  • Phone: 06-6910-8615
  • Fax: 06-6910-8624
  • E-mail: dawn@dawncenter.or.jp
  • URL: www.dawncenter.or.jp
  • 3-49, 1-chome, Otemae, Chuo-ku, Osaka, 〒540-0008
  • 〒540-0008 大阪府大阪市中央区大手前1丁目3-49


Mental HealthEdit

International Mental Health Providers www.imhpj.org


Association of Medical Directors of Asia (AMDA)Edit

(AMDA: 03-5285-8088 9am-5pm M-F) – Like TELL they can get you information on English speaking doctors in your area and other medical information and advice.


AlcoholismEdit

  • Alcoholics Anonymous Himeji
    0792-22-2691
  • Alcoholics Anonymous, Kobe
    078-856-4180
  • AL-ANON Family Support Group
    For friends & family of alcoholics
    0729-77-8366


AIDS HotlineEdit

  • AIDS Hotline
    Phone: 03-5285-8088
    English: 11:00 - 18:00, Mon-Sat
    Japanese: 10:00 - 18:00, Daily
  • AIDS Information Service (Osaka)
    Phone: 0720-48-2004
    Japan HIV Center (Osaka)
    Phone: 06-6882-0282
    13:00 - 18:00, Sat.


Eating DisordersEdit

  • Bulimics Anonymous (Nishinomiya)
    0798-41-9484
  • Overeaters Anonymous (Kobe)
    078-858-3923


OtherEdit

  • Intl. Friends Gay Support Network
    0356-93-4569
  • Intl. Lesbian Support Network
    0422-56-3953
  • Vegetarian
    www.vegietokyo.com